Rewards Points

Terms & Guidelines


Effective 1st June 2021, My Rewards Points will implement two programme changes:

  • One hundred and eighty days (180) days My Rewards Points Expiry Policy

Please take the time to read about the changes and the impact they may have on your account.

One hundred and eighty days (180) days My Rewards Points Expiry Policy

Commencing on 1st June 2021, My Rewards Points will introduce a points expiry policy for My Rewards Points 180 days or older with the first expiry date being 1st December 2021. A simple way to view this is that we are introducing a “shelf life” for all My Rewards Points which will be 180 days. Therefore, we encourage you to enjoy your Rewards Points before the end of their “shelf life”; otherwise these Rewards Points will be deducted from your account.

The first phase of Points expiry will be on 1st December 2021 for all Rewards Points earned up to 1st June 2021. All new Rewards Points issued will have a shelf life of 180 days.

All Rewards Points that are redeemed from your account are done so in the order they were earned, with the oldest earned Rewards Points being redeemed first.

In addition there will be a number of ways for you to check if you have any My Rewards Points that will expire:

  • View your account at mushroomtech.com/shop/my-account, where you will find your latest up to date statement and the Rewards Points due to expire. You will also be able to view these details to be sent to you in an email.
  • Your e-statement. Provided you have registered your email address with us, you will receive a  statement which provides details on your account activity including any My Rewards Points that are due to expire
  • Expiry Notifications. To help us keep you updated of any My Rewards Points due to expire, please ensure your contact details are up to date. You are able to update them by logging on to your account at mushroomtech.com/shop/my-account or by contacting our customer service centre

Terms and Conditions

From the mushroomtech.com/shop/my-account you will automatically be enrolled into the My Rewards Points programme. You will begin collecting My Rewards Points which you can spend on rewards of your choice.
Please take a few minutes to read the terms and conditions below.

1. Membership

My Rewards Points is free to join. You can enrolled when you login to your dashboard. We will set up a My Rewards Points account to record any Rewards Points collected or spent by you.
Should any of the following events occur, we reserve the right to terminate Membership and revoke any accrued My Rewards Points:

  • Failure to comply with these terms and conditions
  • Supplying false or misleading information to us
  • Abuse of any Membership privileges
  • Death or bankruptcy
  • 360 days of account inactivity

2. Collecting My Rewards Points

When making your purchases at MushroomTech Solutions, you will automatically collect My Rewards Points and details of these Rewards Points will be available in your dashboard. My Rewards Points will send regular updates of your account balance including Rewards Points collected and spent.

3. Personal Information

For details regarding your data and privacy, please read our full privacy policy here

4. General

We reserve the right at any time and without prior notice:

  • To change these terms and conditions, the qualifying goods and services, the reward portfolio and our earn partners
  • To suspend or terminate the My Rewards Points programme

We will notify you of changes to your My Rewards Points account via your email statement.
My Rewards Points have no monetary value and cannot be sold, transferred or otherwise dealt with except in accordance with these terms and conditions.
We cannot be held liable for any loss, theft, damage of a reward, whether in the course of delivery or otherwise.
All conditions and warranties, whether expressed or implied and whether arising under legislation or otherwise, as to the condition, suitability, quality, fitness or safety of any reward supplied are expressly excluded to the full extent permitted by law. Any liability that cannot be fully excluded is limited, where permitted, to replacing, repairing or crediting the value of the reward at our discretion.
All exclusions and limitations of liability in these terms and conditions apply for our security and the benefit of all reward providers. Reward providers do not have any authority, expressed or implied, to make any representation or warranty on our behalf.

5. Transfer of My Rewards Points

Rewards Points are personal to your My Rewards Points account and cannot normally be transferred.

6. My Rewards Points Expiry

  • 180 Days My Rewards Points Expiry Policy

All Rewards Points earned up to 1st June 2021 will be subject to expiry on 1st December 2021. Rewards Points issued after 1st June 2021 will expire 180 days after they have been issued.

7. Rewards terms and conditions

  • Rewards from the My Rewards Points rewards catalogue can be redeemed via mushroomtech.com/shop/my-account . To spend Rewards Points you can logged in at mushroomtech.com/shop/my-account.
  • Rewards options and rewards price may be withdrawn or amended without prior notice
  • On receipt of the My Rewards Points reward request, Rewards Points will automatically be deducted from the your account
  • Rewards are subject to availability, suppliers warranties and restrictions at the time of claiming the reward
  • For the purpose of redemption, the My Rewards Points member will directly enter into a sale/purchase relationship with the concerned supplier of the rewards. My Rewards Points shall only act as an agent for redemption of Rewards Points. Members agree that My Rewards Points can pass their name, address/email address and account number to the relevant reward supplier where required for them to fulfill the redemption
  • Full rewards terms and conditions are available below

8. Rewards Points

  • Rewards points are issued by My Rewards Points for use at the specified reward provider
  • Rewards points are valid for 180 days from redemption, unless otherwise detailed, and are not valid beyond the expiry date shown on the voucher
  • Rewards points can be used as part payment. If the price of the purchase exceeds this value, the balance must be paid on purchase. If the price of the purchase is less than the value of the reward points, no change will be given
  • Rewards points cannot be used in conjunction with any other offer, promotion or type of gift points (unless otherwise stated)
  • Reward points may not be applicable for certain goods or services. Please check with the reward provider for any exclusion
  • Rewards Points cannot be exchanged for cash nor sold or transferred for value
  • Rewards Points remain the property of MushroomTech Solutions
  • Rewards Points are non-cancellable and non-refundable and cannot be exchanged for points, cash or other rewards
  • My Rewards Points or the reward provider is not responsible if reward points are stolen or used without permission
  • Reward provider standard terms and conditions also apply

9. General Booking Policy

  • My Rewards Points rewards includes all the services provided by MushroomTech Solutions. These rewards can only be redeemed online at mushroomtech.com/shop/my-account
  • Services can be paid for fully with My Rewards Points, a combination of My Rewards Points and cash and Cash only. Any cash amount is payable with a Visa or MasterCard credit card only.
  • Price of services are quoted based on the best availability.
  • My Rewards Points reserves the right to change the pricing and minimum spend required for services rewards at any time without prior notice.
  • My Rewards Points has no liability and will make no refund in the event of any delay, cancellation, strike, force majeure or other causes beyond suppliers' direct control.
  • By offering My Rewards Points for services, My Rewards Points does not represent or warrant any services as advisable or without risk, and as such are not liable for damages or losses that may result from the use of such services.
  • Refunds can only be credited to the original payment card used. Refunds will be processed within 90 days of the applicable cancellation fees being paid (you will be issued a pro-rata refund of fees for Hosting Services based on the unused portion of the Hosting Services left on your current subscription).
  • Refunds are not available for partially used domain(s) purchases and one-off services
  • My Rewards Points is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any suppliers.

10. Activities Rewards

  • A minimum spend of 50 My Rewards Points per booking is required.
  • Activity bookings are subject to the terms and conditions.
  • "The price of each Product will be quoted on a per-domain basis, unless otherwise specified.
  • Activities bookings are non-transferable.

11. Your privacy

  • As the operator of the My Rewards Points programme we recognise your trust is fundamental to the value of the programme, therefore we are committed to protecting your privacy.
    Protecting the privacy and confidentiality of your personal information has always been a fundamental principle in our relationship with you, our partners and reward providers.
    This privacy commitment demonstrates how we will ensure the confidentiality and privacy of the information you entrust us with.
  • What information will we use?
    By participating in the My Rewards Points Programme, we will collect and use information about you within your account. This information includes your registration details, information about the use of your MushroomTech Solutions services, shopping purchases and other information that you give us (together "your information").
    This information will allow us to administer the My Rewards Points programme - including the management of member accounts, to accurately record and update Rewards Points balances including spending of Rewards Points.
    Periodically you may be asked to provide additional personal information via market research or surveys.
  • How will your information be used?
    Your information may be analysed to see how you use the My Rewards Points programme, to understand your shopping behaviour and to send you) information and offers for the products or services which are most likely to interest you.
    You automatically agree to receive these communications in order to enjoy the benefits of participating in My Rewards Points programme.
  • Who will we share your information with?
    We will only share your information within MushroomTech Solutions and with it's affiliates companies participating with My Rewards Programme.
  • We protect your information, our business depends on it.
    We do not give, rent or sell member lists from the My Rewards Programme to any organisation or individual other than business units of MushroomTech Solutions, reward providers and companies contracted to process and manage your transactions, Rewards Points spend requests and communications.
    You may contact us by logging into our website or by contacting the My Rewards Points customer service centre. We may record your calls to check the quality of our services for training, audit or security purposes.
  • Opt Out
    If you do not wish to receive marketing or promotional communications in electronic, printed or verbal format, simply update your account details at www.myrewardspoints.com or write to myrewardspoints@mushroomtech.com. Your ability to collect or spend Rewards Points will not be affected. Once you have opted out, you will not be notified of any special offers or promotions. This opt out is not applicable to communications relating to the management of your account, changes to the programme or the holding companies.